Direction
Direction is telling people what to do and
seeing that they do it to the best of their ability. It includes making
assignments, explaining procedures, seeing that mistakes are corrected,
providing on-the-job instructions, and, issuing orders.
Elements of direction:
o
issuing
orders that are clear, complete and within the capabilities of subordinates to
accomplish.
o
continuous
training activity in which subordinates are instructed to carry out the
particular assignment in the existing situation.
o
motivation
of subordinates to try to meet the expectations of the manager.
o
maintaining
discipline and rewarding those who perform properly.
Features of Direction:
·
Managerial function
·
continuous
activity
·
pervasive
function
·
communication
Characteristics
of a Good Order:
§
The order should be stated in unambiguous and clear-cut words to be
easily understood by the subordinate.
§
The order
could be accomplished within the authority given to the subordinate. The order
should be reasonable and the subordinate should have the capability to execute
it.
§
The order
should be in written form, particularly if it is of a non-routine nature.
Efficient
Direction:
1.
Enlists maximum cooperation from the workers.
2.
helps in
decreasing cost and increasing efficiency of workers.
3.
is
acceptable to all without dissent
4.
serves
the interest of both the workers as well as the enterprise
Principles
of Direction:
1.
Principle of harmony of objectives
2.
Principle
of maximum individual contribution
3.
Principle
of unity of command
4.
Principle
of direct supervision
5.
Principle
of effective communication
- Principle of effective
leadership.
Supervision:
It means observing
the subordinates at work to see that they are working according to plans and
policies of the organisation and keeping the time schedule, and to help them in solving their work
problems.
Supervisor:
A supervisor is a
person who is primarily in charge of a section and its employees and
is responsible for both the quantity and quality of production, for the
efficient performance of the equipment, an for the employees in his charge and
their efficiency, training and morale.
Functions of supervisor:
1.
Planning
the work
2.
Issuing
orders
3.
Providing
guidance and leadership
4.
Motivation
5.
Preserving
records
6.
Controlling
output
7.
Liaison
between management and workers
8.
Grievance
handling
9.
Industrial
Safety
Qualities of a good Supervisor:
o
human
approach to human problems
o
alert
mentally all time
o
honest in
dealing with subordinates
o
patient
o
Should
not depend on formal authority too much
o
good
leader so as to guide the subordinates
o
sufficient
technical skills to get better output
Requisites of effective supervision:
1.
Knowledge of work
2.
Knowledge
of rules and regulations
3.
Skill in
leading
4.
Skill in
instructing
5.
Skill in
dealing with current problems
6.
Human
orientation
Supervisor and Human
relations:
a.
Positive
attitude
b.
Clear
instructions
c.
Personal
contact
d.
Teamwork
e.
Group
participation
